Design Thinking : A Primer NPTEL All Weeks Solutions 2023 consolidated

 Design Thinking : A Primer NPTEL All Weeks Solutions 2023 consolidated

 Design Thinking : A Primer NPTEL
Week 1 Assignment 1 Solutions 2023

1 point
Q1.)Which of the following components must be effectively implemented to drive sales and generate revenue from a customer base?

Ideas

Problems

Personnel

Prototype

Accepted Answers:

Ideas 

 

 

1 point

Q2.)Which of the following implementations leads to the generation of sales and revenue from customers?

Service/Product

Revenue

Problems

Ideas

Accepted Answers:

Service/Product 

 

 

1 point

Q3.)Which of the following approaches is the most impactful for obtaining a deeper understanding of customers' interactions with a product or service?

Engaging in direct observations of customers during their utilization of the product or service.

Distributing a user-friendly and accessible survey or questionnaire.

Employing a survey in the customers' preferred language.

Collecting insights from the product or service users' associates or friends about their usage experiences.

Accepted Answers:

Engaging in direct observations of customers during their utilization of the product or service.

 

 

1 point

Q4.)Which of the following mnemonic devices is used to recall the stages of Karmic Design Thinking?

EAST

BEST

WEST

EASP

Accepted Answers:

EAST 

 

 

1 point

Q5.)In what way does Karmic Design Thinking diverge from IDEO's or Stanford's model of Design Thinking?

It comprises four stages as opposed to five.

It is rooted in philosophical principles rather than scientific ones.

It emphasizes the heart's role instead of the brain's.

It associates customers with babies.

Accepted Answers:

It comprises four stages as opposed to five. 

 

 

1 point

Q6.)Which of the subsequent traits represents a fundamental aspect of design thinking?

Concentrating on the designer's requirements

Adhering to a sequential, linear procedure

Engaging in an iterative and cyclical approach

Prioritizing quantitative data over qualitative data

Accepted Answers:

Engaging in an iterative and cyclical approach 

 

 

1 point

Q7.)In the context of human-centric design thinking, what is the purpose of the "empathize" phase?

To create a prototype of the final product or service

To understand the user's needs and motivations

To gather feedback from users

To define the problem to be solved

Accepted Answers:

To understand the user's needs and motivations 

 

 

1 point

Q8.)Eggomobile serves as an illustration of a product tailored for which of the following groups?

Individuals vastly dissimilar to ourselves

Those desiring both the cake and its consumption

Forward-thinking engineers capable of envisioning the future

Students seeking to acquire creativity skills within a classroom setting

Accepted Answers:

Individuals vastly dissimilar to ourselves

 

 

1 point

Q9.)What is common between what was said 2500 years ago and this course?

the same human-centred philosophy spans millennia

human needs, aspirations and desires are the same across millennia

politics, education, sports, and literature all came from millennia ago

being famous meant saying something that everyone could relate to

Accepted Answers:

the same human-centred philosophy spans millennia

 

 

1 point

State whether the following statement is True or False:
Q10.)The customer journey map allows you to think about the steps or milestones of a process

True

False

Accepted Answers:

True 

 

Design Thinking : A Primer NPTEL
Week 2 Assignment 2 Solutions 2023

1 point
Q1.)What role does the "Empathy" phase in design thinking play in the Multi-Why analysis?

It helps identify superficial symptoms

It guides the formulation of hypotheses

It ensures a linear approach to problem-solving

It provides a deep understanding of user perspectives

Accepted Answers:

It provides a deep understanding of user perspectives 

 

 

1 point  

Q2.)Why is it important to ask "Why?" multiple times in the analysis?

To confuse stakeholders and competitors

To demonstrate expertise in problem-solving

To explore various perspectives and insights

To speed up the decision-making process

Accepted Answers:

To explore various perspectives and insights

 

 

1 point

Q3.)As a design thinking practitioner, you are leading a team tasked with improving the user experience of a mobile banking application. Users have been complaining about frequent crashes of the app. To address this, you decide to apply the Multi-Why analysis. After multiple iterations of asking "Why?" you determine that the root cause of the crashes is memory leaks in the app's code. How does the Multi-Why analysis contribute uniquely to this situation compared to conventional issue-fixing methods?

It ensures immediate removal of the app from the store.

It helps pinpoint a specific line of code responsible for crashes.

It fosters cross-functional collaboration among team members.

It delves beyond surface symptoms to identify fundamental causes.

Accepted Answers:

It delves beyond surface symptoms to identify fundamental causes.

 

 

1 point

Q4.)What is the primary purpose of "How Might We" (HMW) questions in the design thinking process?

To assign blame for a problem.

To provide immediate solutions to a challenge.

To reframe problems as opportunities for innovation.

To narrow down the focus of a project.

Accepted Answers:

To reframe problems as opportunities for innovation.

 

 

1 point

Q5.)Which of the following best describes the relationship between Multi-Why analysis and How Might We questions in the design thinking process?

Multi-Why analysis is used in isolation, while HMW questions are for group discussions.

Multi-Why analysis replaces the need for HMW questions.

Multi-Why analysis helps identify problems, and HMW questions reframe those problems into opportunities.

Multi-Why analysis and HMW questions serve the same purpose and can be used interchangeably.

Accepted Answers:

Multi-Why analysis helps identify problems, and HMW questions reframe those problems into opportunities. 

 

 

1 point

Q6.)Why is addressing conflict of interest crucial in the design thinking process?

It speeds up the design process by avoiding in-depth analysis.

It helps eliminate all disagreements and challenges among team members.

It ensures a balanced solution that benefits all stakeholders.

It guarantees that the provider's perspective always takes precedence.

Accepted Answers:

It ensures a balanced solution that benefits all stakeholders.

 

1 point

Q7.)In the Design Thinking methodology, where is the conflict of interest or ENV model used?

Ideation module

Analysis module

Prototyping module

Implementation module

Accepted Answers:

Analysis module

1 point

Q8.)Describing a conflict is important before generating ideas in design thinking. With the context of Conflict of Interest, select the odd one out from the following options.

It helps make the customers feel heard and valued.

It ensures that customers' complaints are addressed promptly.

It provides a deeper understanding of the underlying issues.

It helps develop innovative solutions without any analysis.

Accepted Answers:

It helps develop innovative solutions without any analysis. 

 

 

1 point

Q9.)While conducting design thinking during a project, the team is generating "How Might We" (HMW) questions. However, they notice a potential conflict of interest between the customer's desires and the company's financial goals. How should they approach this conflict while crafting HMW questions?

Prioritize the customer's perspective exclusively in the HMW questions.

Incorporate both customer needs and the company's goals in the HMW questions.

Ignore the conflict to ensure unbiased ideation.

Choose HMW questions that align only with the company's financial objectives.

Accepted Answers:

Incorporate both customer needs and the company's goals in the HMW questions.

 

 

1 point

Q10.)A design team is using the Multi-Why analysis to uncover the root cause of declining user engagement on their platform. They find that there's a conflict of interest between different user groups. How should the team use the Multi-Why approach to address this situation?

Focus solely on the conflicting user groups to resolve the issue.

Proceed with the analysis, ignoring the conflict of interest.

Acknowledge the conflict and explore deeper to understand its origin.

Avoid the Multi-Why analysis and switch to the ENV model.

Accepted Answers:

Acknowledge the conflict and explore deeper to understand its origin. 

 

 Design Thinking : A Primer NPTEL
Week 3 Assignment 3 Solutions 2023

 

Q1.)Which of the following tools are covered in the Solve module? (Select all that apply)

Brainstorming

Inventive principles

SCAMPER

PERT

Accepted Answers:

Brainstorming

Inventive principles

 

 

1 point

Q2.)Why is it important to document our ideas before proceeding further in the Solve stage? (Select all that apply)

To establish the chronological order of idea generation

To foster idea development and create space for new concepts

To externalize ideas for engagement by different cognitive processes

To create a reservoir of ideas for subsequent filtering

Accepted Answers:

To establish the chronological order of idea generation

To foster idea development and create space for new concepts

To externalize ideas for engagement by different cognitive processes

To create a reservoir of ideas for subsequent filtering 

 

 

1 point

Q3.)What is the primary objective of the TRIZ methodology?

Maximising the use of resources like time and money in problem-solving

Enhancing the efficiency of generating appropriate solutions

Clearing the mind of pre-existing notions

Developing end products

Accepted Answers:

Enhancing the efficiency of generating appropriate solutions 

 

 

1 point

Q4.)Who endeavoured to consolidate various thought patterns extracted from patents?

 

Edward de Bono

Albert Einstein

Tamraj Kilvish

Genrich Altshuller

Accepted Answers:

Genrich Altshuller 

 

 

0 points

Q5.)Which of the following describes prototypes? (Check all that apply)

Finished products ready for shipping

Fundamental representations of ideas

Models like paper mock-ups, wireframes, and clay models

Products or services available in the market designed by professionals

Accepted Answers:

Finished products ready for shipping

Fundamental representations of ideas

Models like paper mock-ups, wireframes, and clay models

1 point

Q6.)What concept does the teacup story imply from the following options?

Hustle, Loyalty, Respect

Learn, Unlearn, Relearn

Eat, Sleep, Repeat

Empathize, Analyze, Solve

Accepted Answers:

Learn, Unlearn, Relearn 

 

 

1 point

Q7.)Why do we use TRIZ in Design Thinking?

To understand the root cause of the problem

To trigger a pistol

To trigger an idea to the problem

To understand the conflict of interest

Accepted Answers:

To trigger an idea to the problem 

 

 

1 point

Q8.)What is the key benefit of Silent Brainstorming compared to conventional brainstorming?

It conserves time

It yields higher-quality ideas

It enables increased involvement from introverted team members

It simplifies facilitation

Accepted Answers:

It enables increased involvement from introverted team members

1 point

Q9.)What alternative solution is suggested for the aircraft landing issue?

Applying a rubberized coating to the runway surface

Placing discarded tires along the runway

Matching the tire's rotation speed with the aircraft's

Decelerating the aircraft before touchdown

Accepted Answers:

Matching the tire's rotation speed with the aircraft's 

 

 

1 point

Q10.)What is the essence of the TRIZ Principle "Beforehand Cushioning"?

Enhancing product reliability through preemptive contingency measures

Prioritizing product quality over reliability

Developing emergency measures after product deployment

Focusing on post-production adjustments for reliability enhancement

Accepted Answers:

Enhancing product reliability through preemptive contingency measures

 

 Design Thinking : A Primer NPTEL
Week 4 Assignment 4 Solutions 2023

 1 point

Q1.)What does the Test phase help in validating?

The team's assumptions made during the solve phase.

The alignment of the solution with the initial problem statement.

The team's expertise in design and development.

The aesthetic aspects of the final product.

Accepted Answers:

The alignment of the solution with the initial problem statement. 

 

 

1 point

Q2.)During the Test Phase, what is the main activity that takes place?

Brainstorming new ideas.

Creating low-fidelity prototypes.

Analyzing the problem statement.

Presenting the final solution to stakeholders.

Accepted Answers:

Creating low-fidelity prototypes. 

 

 

1 point

Q3.)During the Test phase, if the design team receives conflicting feedback from users about a particular feature of the app, what should definitely not be their next step?

Ignore the conflicting feedback and proceed with the original design.

Remove the feature to avoid confusion among users.

Analyze the feedback in-depth to understand the underlying reasons.

Incorporate all suggested changes to satisfy every user's preference.

Accepted Answers:

Ignore the conflicting feedback and proceed with the original design. 

 

 

1 point

Q4.)Why is the Test phase considered an iterative process in design thinking?

It requires the team to repeat the previous 3 phases.

It involves multiple rounds of prototyping and user testing.

It necessitates a constant comparison with competitors' solutions.

It extends the duration of the design thinking process.

Accepted Answers:

It involves multiple rounds of prototyping and user testing. 

 

 

1 point

Q5.)What is the significance of iterating and refining the prototype during the Test phase?

It ensures the prototype is visually appealing.

It eliminates the need for further testing.

It aligns the prototype with business goals.

It improves the solution based on user feedback.

Accepted Answers:

It improves the solution based on user feedback. 

 

 

1 point

Q6.)How does prototyping in design thinking contribute to risk reduction?

It eliminates the need for testing and validation.

It guarantees a flawless final implementation.

It allows for quick development of the final solution.

It identifies potential issues and challenges early in the process.

Accepted Answers:

It identifies potential issues and challenges early in the process. 

 

 

1 point

Q7.)During the test phase, what is the significance of testing the prototypes with actual users?

To confirm that the prototypes are error-free.

To validate that the prototypes are visually appealing.

To ensure that the prototypes match the initial ideas exactly.

To gather user feedback and identify areas for improvement.

Accepted Answers:

To gather user feedback and identify areas for improvement. 

 

 

1 point

Q8.)Which principle emphasizes quick testing, learning, and refinement in the Test Phase?

"Exclude Features, Execute Fast."

"Fail Fast, Learn Faster."

"Exclude Feedback, expedite the progress."

"Perfect prototype makes perfect product"

Accepted Answers:

"Fail Fast, Learn Faster."

Caselet for Q 9,10 : In the Test phase of a design thinking workshop, participants are immersed in refining their prototypes for a project aimed at revolutionizing public transportation. They're confronted with intricate challenges that demand a deep understanding of the design thinking principles.

 

1 point

Q9.)During user testing of a high-fidelity prototype, the participants encounter a situation where user feedback is overwhelmingly positive about the aesthetics and interactive features of the solution. However, one user points out a crucial flaw that compromises the safety of the passengers. How should the participants reconcile the conflicting feedback while adhering to design thinking principles?

Prioritize the aesthetic and interactive aspects, as positive feedback outweighs a single safety concern.

Ignore the safety concern since it contradicts the overall positive user feedback.

Immediately halt the project to address the safety issue, disregarding other feedback.

Analyze the safety concern and explore ways to integrate it into the design without compromising the user experience.

Accepted Answers:

Analyze the safety concern and explore ways to integrate it into the design without compromising the user experience. 

 

 

1 point

Q10.)In their pursuit of an innovative public transportation solution, the participants are creating both low-fidelity and high-fidelity prototypes. However, they find that some stakeholders are skeptical about the benefits of using low-fidelity prototypes, as they may not fully represent the final solution. How can the participants effectively communicate the value of low-fidelity prototypes and their role in the design thinking process to these stakeholders?

Explain that low-fidelity prototypes are only for internal use and do not impact the final solution.

Highlight that low-fidelity prototypes allow for quick testing, learning, and refinement of ideas.

Assure stakeholders that low-fidelity prototypes will be discarded after user testing.

Convince stakeholders that low-fidelity prototypes are solely for showcasing design team creativity.

Accepted Answers:

Highlight that low-fidelity prototypes allow for quick testing, learning, and refinement of ideas.

 

 

Design Thinking : A Primer NPTEL Week 4 Assignment 4 Solutions 2023

 Design Thinking : A Primer NPTEL
Week 4 Assignment 4 Solutions 2023

 1 point

Q1.)What does the Test phase help in validating?

The team's assumptions made during the solve phase.

The alignment of the solution with the initial problem statement.

The team's expertise in design and development.

The aesthetic aspects of the final product.

Accepted Answers:

The alignment of the solution with the initial problem statement. 

 

 

1 point

Q2.)During the Test Phase, what is the main activity that takes place?

Brainstorming new ideas.

Creating low-fidelity prototypes.

Analyzing the problem statement.

Presenting the final solution to stakeholders.

Accepted Answers:

Creating low-fidelity prototypes. 

 

 

1 point

Q3.)During the Test phase, if the design team receives conflicting feedback from users about a particular feature of the app, what should definitely not be their next step?

Ignore the conflicting feedback and proceed with the original design.

Remove the feature to avoid confusion among users.

Analyze the feedback in-depth to understand the underlying reasons.

Incorporate all suggested changes to satisfy every user's preference.

Accepted Answers:

Ignore the conflicting feedback and proceed with the original design. 

 

 

1 point

Q4.)Why is the Test phase considered an iterative process in design thinking?

It requires the team to repeat the previous 3 phases.

It involves multiple rounds of prototyping and user testing.

It necessitates a constant comparison with competitors' solutions.

It extends the duration of the design thinking process.

Accepted Answers:

It involves multiple rounds of prototyping and user testing. 

 

 

1 point

Q5.)What is the significance of iterating and refining the prototype during the Test phase?

It ensures the prototype is visually appealing.

It eliminates the need for further testing.

It aligns the prototype with business goals.

It improves the solution based on user feedback.

Accepted Answers:

It improves the solution based on user feedback. 

 

 

1 point

Q6.)How does prototyping in design thinking contribute to risk reduction?

It eliminates the need for testing and validation.

It guarantees a flawless final implementation.

It allows for quick development of the final solution.

It identifies potential issues and challenges early in the process.

Accepted Answers:

It identifies potential issues and challenges early in the process. 

 

 

1 point

Q7.)During the test phase, what is the significance of testing the prototypes with actual users?

To confirm that the prototypes are error-free.

To validate that the prototypes are visually appealing.

To ensure that the prototypes match the initial ideas exactly.

To gather user feedback and identify areas for improvement.

Accepted Answers:

To gather user feedback and identify areas for improvement. 

 

 

1 point

Q8.)Which principle emphasizes quick testing, learning, and refinement in the Test Phase?

"Exclude Features, Execute Fast."

"Fail Fast, Learn Faster."

"Exclude Feedback, expedite the progress."

"Perfect prototype makes perfect product"

Accepted Answers:

"Fail Fast, Learn Faster."

Caselet for Q 9,10 : In the Test phase of a design thinking workshop, participants are immersed in refining their prototypes for a project aimed at revolutionizing public transportation. They're confronted with intricate challenges that demand a deep understanding of the design thinking principles.

 

1 point

Q9.)During user testing of a high-fidelity prototype, the participants encounter a situation where user feedback is overwhelmingly positive about the aesthetics and interactive features of the solution. However, one user points out a crucial flaw that compromises the safety of the passengers. How should the participants reconcile the conflicting feedback while adhering to design thinking principles?

Prioritize the aesthetic and interactive aspects, as positive feedback outweighs a single safety concern.

Ignore the safety concern since it contradicts the overall positive user feedback.

Immediately halt the project to address the safety issue, disregarding other feedback.

Analyze the safety concern and explore ways to integrate it into the design without compromising the user experience.

Accepted Answers:

Analyze the safety concern and explore ways to integrate it into the design without compromising the user experience. 

 

 

1 point

Q10.)In their pursuit of an innovative public transportation solution, the participants are creating both low-fidelity and high-fidelity prototypes. However, they find that some stakeholders are skeptical about the benefits of using low-fidelity prototypes, as they may not fully represent the final solution. How can the participants effectively communicate the value of low-fidelity prototypes and their role in the design thinking process to these stakeholders?

Explain that low-fidelity prototypes are only for internal use and do not impact the final solution.

Highlight that low-fidelity prototypes allow for quick testing, learning, and refinement of ideas.

Assure stakeholders that low-fidelity prototypes will be discarded after user testing.

Convince stakeholders that low-fidelity prototypes are solely for showcasing design team creativity.

Accepted Answers:

Highlight that low-fidelity prototypes allow for quick testing, learning, and refinement of ideas.